Who's Winning the Reputation

Game in Consumer Packaged Goods?

See how Coca-Cola, Kellogg's, Unilever and others stack up across
Innovation, Trust, Perception, and Reputation.

A Comprehensive Benchmark Built on Real-World Signals & Public Opinion

Q2 2025 Brand Equity Score™ – Consumer Goods Top 10

Rank Brand Composite BES™ Innovation Trust Perception Reputation
1Kellogg’s89.487.188.388.087.9
2Johnson & Johnson86.884.685.785.485.1
3PepsiCo85.983.884.984.784.4
4Coca-Cola85.584.185.585.084.7
5Nestlé84.882.984.183.883.5
6Colgate-Palmolive84.382.083.983.683.0
7Procter & Gamble79.477.278.578.378.0
8Unilever76.175.674.274.974.7
9Mars, Inc.73.472.071.573.073.1
10Mondelez International71.270.069.871.071.2
High (85+) Moderate (70–84.9) Low (<70)

Dig Deeper: Brand-by-Brand Analysis

Click any brand to view its full profile, including quantitative insights from public surveys and qualitative signals from media sentiment.

Kellogg's

Kellogg’s is broadly loved and routinely chosen — its trust and value story travels well across households.

With high awareness and everyday relevance, Kellogg’s posts a top-tier Brand Equity Score™. Innovation and reputation are steady, while clear value and dependable quality keep favorability high and volatility low across weeks.

This BES snapshot outlines how Kellogg’s can compound leadership — pairing product/occasion expansion with credibility proof points in nutrition, sourcing, and community impact.

— MeasuredI/O BES Insights Team

Dimension Kellogg’s Score Category Leader Gap
Innovation 87.1 Kellogg’s – 87.1 0
Trust 88.3 Kellogg’s – 88.3 0
Perception 88.0 Kellogg’s – 88.0 0
Reputation 87.9 Kellogg’s – 87.9 0
Composite 89.4 89.4 0 avg
    = Critical Gap (30+ pts)     |         = Moderate Gap (15–30 pts)

Quantitative Lens — Kellogg’s (Q2 2025)

Kellogg’s quantitative footprint shows very high awareness and strong favorability with a relatively small undecided middle. Trust and perceived value are solid, and advocacy is steady with modest week-to-week movement tied to promotions and seasonal campaigns.

Metric Score Insight
Awareness93%Near-universal recognition; broad household penetration
Favorability75%High base affinity; “very favorable” share supports pricing power
Trust Index61%Room to convert neutrals via sourcing & nutrition transparency
Perceived Value66%Strong value story; reinforce during inflationary moments
Brand Advocacy Index™+33NPS 33; weekly range 22–39

Brand Alignment Gap Index™ (BAGI™)

Low–Moderate Gaps observed. Media and consumer attention concentrate on products, promotions, and seasonal moments; undecided segments seek clearer proof on nutrition/sourcing and community impact to deepen trust and value.

Alignment is generally strong — bolster credibility with consistent nutrition, sourcing, and local impact proof points

Qualitative Lens — Kellogg’s (Earned Media Signals, Q2 2025)

Earned media highlights product/occasion expansion and promotional cycles; nutrition and ingredient narratives surface regularly. Community/ESG stories are present but under-amplified. Most consumers report neutral exposure, suggesting upside from always-on storytelling.

Category Media Narrative Equity Impact
Innovation Launches, flavor LTOs, daypart/occasion expansion Positive lift; sustained cadence beats short spikes
Trust & Ethics Nutrition, ingredients, sourcing transparency Strengthens conversion of neutrals; keep third-party validators
Corporate Culture Portfolio stewardship, brand heritage, retail partnerships Supports reputation; human stories outperform corporate copy
Community Impact Local giving, food security, school initiatives Humanizes the brand; currently under-leveraged in earned

Neutral-leaning buzz with positive peaks; increase cadence on nutrition/sourcing and local impact storytelling


Brand Equity Opportunity – Kellogg’s

What to Leverage:

  • High awareness (93%) and strong favorability (75%) sustain household consideration and repeat.
  • Reputation (≈88) benefits from consistent in-home relevance and broad portfolio usage (64% active users).
  • Innovation (≈87) supported by steady launch cadence, seasonal/LTO flavors, and occasion expansion beyond breakfast.

What to Watch:

  • Trust (61%) and value (66%) have a “moveable middle” of neutrals seeking clear sourcing/nutrition proof.
  • NPS volatility (22–39 weekly range; avg ~33) tied to promo cycles, pricing headlines, and nutrition discourse.
  • Community/ESG stories under-amplified in earned media relative to product and promo narratives.

Recommended Strategic Focus:
Double down on everyday leadership by pairing product/occasion innovation with hard proof on nutrition, ingredient sourcing, and affordability (unit economics, value per serving). Elevate local impact and employer-brand stories to humanize the portfolio and stabilize advocacy among undecided audiences.

The Public Signal Gap Index™ (PSGI™) compares what the public thinks (survey data) with what the media says (earned media signals). This diagnostic highlights alignment—or misalignment—across trust, innovation, reputation, and perception.

BES Dimension Survey Signal Media Signal Risk Level
Trust 61% trust Nutrition/sourcing proof points appear, but neutral cohort persists Moderate
Innovation 87 score Launches, LTO flavors, and occasion expansion covered consistently Low
Reputation 88 score Everyday relevance + portfolio breadth keep tone favorable Low
Perception 88 score Product/promo narratives strong; community/ESG under-amplified Low

PSGI™ compares public perception signals with earned media sentiment to detect potential brand alignment risks.
Moderate = Opportunity to realign trust/perception narratives
Low = Public signal and media narrative in alignment

Johnson & Johnson

Johnson & Johnson remains a healthcare heritage brand with deep trust equity across categories.

With high awareness and strong favorability, J&J posts a top-tier Brand Equity Score™. Reputation and innovation are stable; trust and value are strong, though community impact narratives present growth opportunities.

This BES snapshot outlines how J&J can further cement leadership by amplifying U.S.-specific proof points, scaling community impact storytelling, and sustaining innovation visibility across its consumer health and medical device lines.

— MeasuredI/O BES Insights Team

Dimension Johnson & Johnson Score Category Leader Gap
Innovation 84.6 Kellogg’s – 87.1 –2.5
Trust 85.7 Kellogg’s – 88.3 –2.6
Perception 85.4 Kellogg’s – 88.0 –2.6
Reputation 85.1 Kellogg’s – 87.9 –2.8
Composite 86.8 89.4 –2.6 avg
    = Critical Gap (30+ pts)     |         = Moderate Gap (15–30 pts)

Quantitative Lens — Johnson & Johnson (Q2 2025)

Johnson & Johnson’s quantitative profile shows high awareness and favorability, with strong trust and value ratings. Advocacy is steady, but community impact sentiment has room for growth, especially in U.S.-specific narratives.

Metric Score Insight
Awareness92%High recognition; heritage in healthcare drives
Favorability64%Strong base affinity; consumer health & med devices contribute
Trust Index~85.7 (BES-dim)Trust anchored in product quality & heritage
Perceived Value~84 (BES proxy)Value perception stable; strengthen with cost transparency
Brand Advocacy Index™+22NPS avg 22; weekly range 5–28

Brand Alignment Gap Index™ (BAGI™)

Moderate Gaps observed. Trust/value perceptions are strong, while earned media under-leverages community impact and U.S.-specific proof. Increasing cadence on these narratives can deepen alignment.

Moderate alignment — expand U.S.-specific impact stories to match strong trust/value perceptions

Qualitative Lens — Johnson & Johnson (Earned Media Signals, Q2 2025)

Earned media coverage highlights product launches, corporate initiatives, and healthcare leadership. Community and ESG narratives are present but lack consistent amplification, representing a growth area for reputation and perception.

Category Media Narrative Equity Impact
Innovation Product pipeline, R&D breakthroughs, med tech advancements Positive lift; bolsters leadership narrative
Trust & Ethics Product safety, healthcare quality, ethics commitments Supports high trust; expand to include local proof points
Corporate Culture Healthcare heritage, global operations Stable; humanize through employee stories
Community Impact Public health programs, philanthropy Positive but under-leveraged for mass reach

Neutral-leaning buzz; expand cadence of community and local impact storytelling


Brand Equity Opportunity – Johnson & Johnson

What to Leverage:

  • High awareness (92%) and strong favorability (64%) across healthcare categories.
  • Reputation (~85.1) bolstered by product quality, heritage, and R&D leadership.
  • Innovation (~84.6) underpinned by med tech advancements and pipeline breadth.

What to Watch:

  • Community impact narratives under-leveraged relative to corporate/product news.
  • Moderate NPS (avg 22) and volatility tied to market events and category debates.
  • Trust and value can be strengthened through U.S.-specific proof points.

Recommended Strategic Focus:
Amplify healthcare innovation leadership while embedding consistent U.S.-centric community, ESG, and employee narratives; stabilize advocacy through proactive NPS monitoring and rapid response.

The Public Signal Gap Index™ (PSGI™) compares what the public thinks (survey data) with what the media says (earned media signals). This diagnostic highlights alignment—or misalignment—across trust, innovation, reputation, and perception.

BES Dimension Survey Signal Media Signal Risk Level
Trust 86 score High product trust; local/community proof underrepresented Moderate
Innovation 85 score Healthcare innovation and R&D well covered Low
Reputation 85 score Heritage and leadership narratives stable; low risk Low
Perception 85 score Corporate/product news outweigh community stories Moderate

PSGI™ compares public perception signals with earned media sentiment to detect potential brand alignment risks.
Moderate = Opportunity to realign trust/perception narratives
Low = Public signal and media narrative in alignment

PepsiCo

PepsiCo leverages a powerful cross-category portfolio, balancing beverage leadership with snack dominance.

With high awareness and favorability, PepsiCo posts a top-tier Brand Equity Score™. Innovation and reputation remain strong, trust and value are solid, and opportunities lie in amplifying community/ESG narratives and deepening emotional connection across categories.

This BES snapshot outlines how PepsiCo can sustain growth by reinforcing health and sustainability credentials, maintaining innovation momentum, and strengthening local/community impact storytelling.

— MeasuredI/O BES Insights Team

Dimension PepsiCo Score Category Leader Gap
Innovation 83.8 Kellogg’s – 87.1 –3.3
Trust 84.9 Kellogg’s – 88.3 –3.4
Perception 84.7 Kellogg’s – 88.0 –3.3
Reputation 84.4 Kellogg’s – 87.9 –3.5
Composite 85.9 89.4 –3.5 avg
    = Critical Gap (30+ pts)     |         = Moderate Gap (15–30 pts)

Quantitative Lens — PepsiCo (Q2 2025)

PepsiCo’s quantitative profile shows very high awareness and strong favorability, driven by a diverse portfolio across beverages and snacks. Trust and value are solid, with a moderate neutral cohort. Advocacy is stable with limited volatility.

Metric Score Insight
Awareness94%Near-universal recognition; multi-category visibility
Favorability68%Strong base affinity; “very favorable” slightly trails Coke
Trust Index~84.9 Trust supported by brand heritage and category strength
Perceived Value~84Value story resilient; opportunity to reinforce in healthier offerings
Brand Advocacy Index™+32NPS avg 32; weekly range 25–38

Brand Alignment Gap Index™ (BAGI™)

Moderate Gaps observed. While trust and value scores are strong, earned media coverage skews toward product and marketing campaigns; sustainability and community impact stories are less prominent.

Moderate alignment — balance product and marketing coverage with health, sustainability, and community narratives

Qualitative Lens — PepsiCo (Earned Media Signals, Q2 2025)

Earned media heavily features product launches, marketing activations, and sponsorships. Health, sustainability, and community stories are present but under-leveraged for brand equity.

Category Media Narrative Equity Impact
Innovation New product lines, flavor innovations, co-branding Positive lift; maintains consumer excitement
Trust & Ethics Sustainability pledges, health-oriented launches Mixed; lacks consistent mass reach
Corporate Culture Marketing creativity, sports/event partnerships Supports energy/innovation; less on responsibility
Community Impact Philanthropy, local engagement Positive when covered; low frequency in earned

Product-driven buzz with untapped opportunity in sustainability and community engagement


Brand Equity Opportunity – PepsiCo

What to Leverage:

  • High awareness (94%) and strong favorability (68%) across categories.
  • Reputation (~84.4) supported by portfolio breadth and marketing prowess.
  • Innovation (~83.8) sustained by flavor variety, product extensions, and collaborations.

What to Watch:

  • Moderate NPS volatility (25–38 weekly) linked to competitive activity and category debates.
  • Underrepresentation of sustainability and ESG stories in earned media.
  • Trust and value perceptions can benefit from amplified proof on health and community impact.

Recommended Strategic Focus:
Balance product innovation with high-frequency storytelling on sustainability, community investment, and health credentials to deepen emotional connection and broaden advocacy.

The Public Signal Gap Index™ (PSGI™) compares what the public thinks (survey data) with what the media says (earned media signals). This diagnostic highlights alignment—or misalignment—across trust, innovation, reputation, and perception.

BES Dimension Survey Signal Media Signal Risk Level
Trust 85 score Product trust strong; sustainability/health underrepresented Moderate
Innovation 84 score Product/marketing innovations covered consistently Low
Reputation 84 score Strong corporate/portfolio image; low risk Low
Perception 85 score Marketing/product focus outweighs ESG/community stories Moderate

PSGI™ compares public perception signals with earned media sentiment to detect potential brand alignment risks.
Moderate = Opportunity to realign trust/perception narratives
Low = Public signal and media narrative in alignment

Coca-Cola

Coca-Cola maintains iconic brand status with exceptional awareness, strong favorability, and a deep reservoir of consumer trust.

With near-universal recognition and robust reputation metrics, Coca-Cola posts a strong Brand Equity Score™. Innovation and perception are fueled by consistent marketing excellence, while trust and value remain resilient amid competitive and category pressures.

This BES snapshot outlines how Coca-Cola can maintain leadership by pairing heritage storytelling with expanded narratives on health, sustainability, and community impact to strengthen equity with younger and more socially conscious consumers.

— MeasuredI/O BES Insights Team

Dimension Coca-Cola Score Category Leader Gap
Innovation 84.1 Kellogg’s – 87.1 –3.0
Trust 85.5 Kellogg’s – 88.3 –2.8
Perception 85.0 Kellogg’s – 88.0 –3.0
Reputation 84.7 Kellogg’s – 87.9 –3.2
Composite 85.5 89.4 –3.9 avg
    = Critical Gap (30+ pts)     |         = Moderate Gap (15–30 pts)

Quantitative Lens — Coca-Cola (Q2 2025)

Coca-Cola’s quantitative profile reflects near-universal awareness, strong favorability, and high trust/value ratings. Advocacy is stable with modest volatility, and community perception is positive but leaves room for growth through more visible local and ESG proof points.

Metric Score Insight
Awareness97%Near-universal recognition; category leader
Favorability74%High “very favorable” share reinforces loyalty
Trust Index62%Positive core trust; maintain transparency in health & ESG
Perceived Value67%Strong value perception; watch pricing sensitivity
Brand Advocacy Index™+35NPS avg 35; weekly range 29–42

Brand Alignment Gap Index™ (BAGI™)

Moderate Gaps observed. While trust/value scores are high, earned media over-indexes on product and marketing over sustained health, sustainability, and community narratives.

Moderate alignment — balance product/marketing focus with ESG and health narratives

Qualitative Lens — Coca-Cola (Earned Media Signals, Q2 2025)

Earned media reinforces Coca-Cola’s iconic image, with strong coverage of marketing campaigns, sponsorships, and seasonal promotions. Innovation coverage includes flavor launches, packaging refreshes, and brand partnerships. Health, sustainability, and local community stories remain less prominent.

Category Media Narrative Equity Impact
Innovation New flavors, packaging updates, co-branded campaigns Positive; supports brand vitality
Trust & Ethics Sustainability and recycling initiatives Positive, but limited share of earned coverage
Corporate Culture Heritage and marketing leadership Strong, stable reputation pillar
Community Impact Localized philanthropy, sponsorships Positive when present; opportunity to increase cadence

Heritage-driven buzz; elevate health, ESG, and community narratives for balance


Brand Equity Opportunity – Coca-Cola

What to Leverage:

  • Iconic status with near-universal awareness (97%) and high favorability (74%).
  • Reputation (~84.7) anchored by heritage and marketing leadership.
  • Innovation (~84.1) supported by flavor, packaging, and co-brand initiatives.

What to Watch:

  • Moderate NPS volatility (29–42 weekly) tied to marketing cycles and competitive activity.
  • Underrepresentation of ESG, health, and community impact in earned media.
  • Trust (62%) strong but with room to expand proof on nutrition and sustainability.

Recommended Strategic Focus:
Maintain leadership in marketing and product innovation while amplifying ESG, health, and community narratives to broaden emotional connection and future-proof equity with emerging consumer segments.

The Public Signal Gap Index™ (PSGI™) compares what the public thinks (survey data) with what the media says (earned media signals). This diagnostic highlights alignment—or misalignment—across trust, innovation, reputation, and perception.

BES Dimension Survey Signal Media Signal Risk Level
Trust 62% trust Positive heritage and marketing presence; ESG/health underrepresented Moderate
Innovation 84 score Strong flavor, packaging, and partnership narratives Low
Reputation 85 score Heritage and marketing leadership keep tone favorable Low
Perception 85 score Marketing-driven perception strong; ESG/health stories less visible Moderate

PSGI™ compares public perception signals with earned media sentiment to detect potential brand alignment risks.
Moderate = Opportunity to realign trust/perception narratives
Low = Public signal and media narrative in alignment

Nestlé

Nestlé’s household reach is strong; the opportunity is converting neutrality into deeper trust and advocacy.

With high awareness and solid favorability, Nestlé posts a competitive Brand Equity Score™. Innovation and reputation are steady; clarifying proof on sustainability, nutrition, and local impact can further lift trust and perception among undecided consumers.

This BES snapshot outlines how Nestlé can translate portfolio ubiquity into outsized equity momentum through consistent, outcomes-led storytelling.

— MeasuredI/O BES Insights Team

Dimension Nestlé Score Category Leader Gap
Innovation 82.9 Kellogg’s – 87.1 –4.2
Trust 84.1 Kellogg’s – 88.3 –4.2
Perception 83.8 Kellogg’s – 88.0 –4.2
Reputation 83.5 Kellogg’s – 87.9 –4.4
Composite 84.8 89.4 –4.6 avg
    = Critical Gap (30+ pts)     |         = Moderate Gap (15–30 pts)

Quantitative Lens — Nestlé (Q2 2025)

Nestlé’s quantitative footprint shows near-universal awareness and strong favorability. Trust and perceived value are solid, though a meaningful neutral segment remains—especially around sustainability and sourcing. Advocacy is steady with mild week-to-week movement.

Metric Score Insight
Awareness94%Near-universal recognition; broad portfolio reach
Favorability73%Strong base affinity across pantry & in-home use
Trust Index59%Neutral middle remains; amplify transparency & third-party validation
Perceived Value64%Value story resilient; reinforce during price sensitivity moments
Brand Advocacy Index™+31NPS 31; weekly range 26–34

Brand Alignment Gap Index™ (BAGI™)

Moderate Gaps observed. Survey trust/value are solid, while earned media over-indexes on product and corporate news versus sustained proof on nutrition, sourcing, and local impact. Closer alignment can convert neutrals to advocates.

Moderate alignment — broaden proof on sustainability & nutrition; raise cadence of community outcomes

Qualitative Lens — Nestlé (Earned Media Signals, Q2 2025)

Earned media highlights product/pack innovation, portfolio news, and sustainability commitments. Community/ESG execution stories are present but under-amplified; many consumers report neutral exposure, indicating room for always-on storytelling.

Category Media Narrative Equity Impact
Innovation Product/pack formats, functional claims, portfolio updates Positive momentum; sustained cadence drives lift
Trust & Ethics Sourcing, sustainability, nutrition transparency Mixed; targeted proof converts the neutral middle
Corporate Culture Global scale, category leadership, operational moves Supports reputation; human stories outperform corporate copy
Community Impact Local partnerships, food security, ESG execution Humanizes the brand; currently under-leveraged in earned

Neutral-leaning buzz with positive peaks; increase cadence on sustainability and local outcomes storytelling


Brand Equity Opportunity – Nestlé

What to Leverage:

  • High awareness (94%) and strong favorability (73%) across pantry categories.
  • Reputation (~86.8) supported by breadth of portfolio and everyday relevance (62% active users).
  • Innovation (~85.9) through product/pack refresh, functional claims, and category expansion.

What to Watch:

  • Trust (59%) and value (64%) have a neutral cohort—seek clearer proof on sustainability, sourcing, and nutrition.
  • NPS stability (avg 31; 26–34 weekly) can shift with corporate/news cycles; maintain rapid response.
  • Community/ESG outcomes under-amplified relative to product/corporate news in earned media.

Recommended Strategic Focus:
Convert the neutral middle with repeatable, third-party-backed proof on nutrition and responsible sourcing; scale local impact storytelling and employee advocacy; keep a steady cadence of product/pack innovation aligned to value and wellness needs.

The Public Signal Gap Index™ (PSGI™) compares what the public thinks (survey data) with what the media says (earned media signals). This diagnostic highlights alignment—or misalignment—across trust, innovation, reputation, and perception.

BES Dimension Survey Signal Media Signal Risk Level
Trust 59% trust Sourcing & sustainability proof present but fragmented Moderate
Innovation 86 score Product/pack and functional claims covered consistently Low
Reputation 87 score Portfolio breadth and everyday relevance frame positively Low
Perception 87 score Corporate/product news outweigh community outcomes Moderate

PSGI™ compares public perception signals with earned media sentiment to detect potential brand alignment risks.
Moderate = Opportunity to realign trust/perception narratives
Low = Public signal and media narrative in alignment

Colgate-Palmolive

Colgate-Palmolive’s everyday relevance and oral-care leadership underpin strong, stable equity.

High awareness and trust support a strong Brand Equity Score™. The path to further lift runs through proof-led claims on efficacy, value, and community outcomes that deepen emotional connection beyond the category core.

This BES snapshot outlines how Colgate-Palmolive can translate category leadership into broader brand passion and advocacy.

— MeasuredI/O BES Insights Team

Dimension Colgate-Palmolive Score Category Leader Gap
Innovation 82.0 Kellogg’s – 87.1 –5.1
Trust 83.9 Kellogg’s – 88.3 –4.4
Perception 83.6 Kellogg’s – 88.0 –4.4
Reputation 83.0 Kellogg’s – 87.9 –4.9
Composite 84.3 89.4 –5.1 avg
    = Critical Gap (30+ pts)     |         = Moderate Gap (15–30 pts)

Quantitative Lens — Colgate-Palmolive (Q2 2025)

Colgate-Palmolive’s quantitative profile shows high awareness and strong favorability, backed by a solid trust and value story. Advocacy is steady, with some volatility tied to competitive launches and category conversations in oral care.

Metric Score Insight
Awareness83%High recognition in oral care & home/personal care
Favorability61%Strong base affinity; oral care leadership drives
Trust Index~84 (BES-dim)High trust within category; room to grow outside core
Perceived Value~84 (BES-dim)Value perception stable; reinforce during economic pressure
Brand Advocacy Index™+34NPS avg 34; trending 28–34 weekly

Brand Alignment Gap Index™ (BAGI™)

Low–Moderate Gaps observed. Trust/value perception is strong, yet earned media over-indexes on product performance vs. broader corporate/ESG proof. Expanding narratives beyond core product performance can strengthen stakeholder alignment.

Strong alignment — broaden ESG and community narratives to complement product leadership

Qualitative Lens — Colgate-Palmolive (Earned Media Signals, Q2 2025)

Earned media focuses on oral care leadership, new product claims, and innovation in sustainability packaging. Broader corporate culture and ESG initiatives are less prominent, representing an opportunity to diversify narratives.

Category Media Narrative Equity Impact
Innovation Product/packaging improvements; ingredient innovation Positive lift; supports leadership positioning
Trust & Ethics Product efficacy, safety, sustainability commitments High alignment; extend beyond oral care focus
Corporate Culture Quality heritage, operational scale Supports stability; low differentiation in coverage
Community Impact Local initiatives, oral health education Positive but under-leveraged in mainstream earned

Strong but product-heavy buzz; expand ESG, community, and corporate culture storytelling


Brand Equity Opportunity – Colgate-Palmolive

What to Leverage:

  • High awareness (83%) and strong trust/value scores within core categories.
  • Reputation (~85.6) anchored by quality heritage and consistent performance.
  • Innovation (~85.3) supported by packaging upgrades and ingredient innovations.

What to Watch:

  • Broaden trust narratives beyond oral care into adjacent categories.
  • Underutilized ESG/community proof leaves some potential untapped.
  • NPS stability (avg ~34) can be influenced by competitive launches.

Recommended Strategic Focus:
Extend trust and innovation narratives across the portfolio; increase coverage of ESG/community impact and corporate culture to reinforce emotional connection with consumers beyond core products.

The Public Signal Gap Index™ (PSGI™) compares what the public thinks (survey data) with what the media says (earned media signals). This diagnostic highlights alignment—or misalignment—across trust, innovation, reputation, and perception.

BES Dimension Survey Signal Media Signal Risk Level
Trust 86 score Strong product trust; ESG/community proof underrepresented Moderate
Innovation 85 score Packaging, ingredient innovations covered consistently Low
Reputation 86 score Heritage and quality narratives stable; low risk Low
Perception 86 score Product focus strong; broader lifestyle connection limited Moderate

PSGI™ compares public perception signals with earned media sentiment to detect potential brand alignment risks.
Moderate = Opportunity to realign trust/perception narratives
Low = Public signal and media narrative in alignment

Procter & Gamble

Procter & Gamble commands one of the world’s most diverse and trusted brand portfolios across home, personal care, and health.

With strong awareness and steady favorability, P&G posts a solid Brand Equity Score™. Innovation is driven by product performance and marketing scale, while gaps exist in public trust/value proof and ESG/community narratives.

This BES snapshot outlines how P&G can strengthen equity by broadening its innovation narrative beyond functional benefits and elevating sustainability, transparency, and local impact proof points.

— MeasuredI/O BES Insights Team

Dimension P&G Score Category Leader Gap
Innovation 77.2 Kellogg’s – 87.1 –9.9
Trust 78.5 Kellogg’s – 88.3 –9.8
Perception 78.3 Kellogg’s – 88.0 –9.7
Reputation 78.0 Kellogg’s – 87.9 –9.9
Composite 79.4 89.4 –10.0 avg
    = Critical Gap (30+ pts)     |         = Moderate Gap (15–30 pts)

Quantitative Lens — Procter & Gamble (Q2 2025)

P&G’s quantitative profile shows strong awareness and favorability across a vast brand portfolio. Trust and value scores are solid but leave room for improvement, particularly with undecided consumers. Advocacy is steady, though moderate volatility suggests sensitivity to product and category news cycles.

Metric Score Insight
Awareness77%Strong recognition across multiple categories
Favorability51%Stable, but below top-tier leaders
Trust Index~78.5 (BES-dim)Solid but with a large neutral segment
Perceived Value~78 (BES proxy)Positive but can improve through proof on efficacy and cost
Brand Advocacy Index™+20NPS avg 20; weekly range 1–29

Brand Alignment Gap Index™ (BAGI™)

Moderate Gaps observed. While core trust/value are healthy, earned media coverage is heavily product-centric and under-leverages corporate culture, ESG, and community proof. Broader storytelling can improve alignment.

Moderate alignment — elevate ESG/community proof alongside product innovation to convert neutral audiences

Qualitative Lens — Procter & Gamble (Earned Media Signals, Q2 2025)

Earned media coverage highlights product launches, marketing campaigns, and category leadership. ESG, sustainability, and community initiatives are less consistently featured, representing an opportunity for narrative expansion.

Category Media Narrative Equity Impact
Innovation New product launches, packaging innovations Positive lift; maintains relevance across categories
Trust & Ethics Sustainability pledges, ingredient transparency Supports trust but lacks consistent mass reach
Corporate Culture Marketing scale, brand stewardship Positions P&G as a category leader; limited human storytelling
Community Impact Philanthropy, education, local programs Positive when covered; under-represented in earned

Product-led buzz; increase cadence on sustainability, community, and corporate culture storytelling


Brand Equity Opportunity – Procter & Gamble

What to Leverage:

  • Strong awareness (77%) and trust/value scores across a broad brand portfolio.
  • Reputation (~78.0) built on category leadership and product consistency.
  • Innovation (~77.2) via packaging improvements and marketing scale.

What to Watch:

  • Neutral audience segments awaiting ESG/community proof to deepen trust.
  • Moderate NPS (avg 20) with volatility tied to competitive launches.
  • Earned media coverage skewed toward product news vs. values-based narratives.

Recommended Strategic Focus:
Broaden storytelling to highlight corporate responsibility, sustainability, and community initiatives alongside innovation, ensuring consistent message penetration across owned and earned channels.

The Public Signal Gap Index™ (PSGI™) compares what the public thinks (survey data) with what the media says (earned media signals). This diagnostic highlights alignment—or misalignment—across trust, innovation, reputation, and perception.

BES Dimension Survey Signal Media Signal Risk Level
Trust 79 score Product trust strong; ESG/community proof underrepresented Moderate
Innovation 77 score Product/marketing innovations covered consistently Low
Reputation 78 score Corporate leadership stable; low risk Low
Perception 78 score Product focus outweighs values-based storytelling Moderate

PSGI™ compares public perception signals with earned media sentiment to detect potential brand alignment risks.
Moderate = Opportunity to realign trust/perception narratives
Low = Public signal and media narrative in alignment

Unilever

Unilever is broadly recognized globally, but its U.S. signal needs amplification to convert a large moveable middle.

With moderate awareness and high neutrality across trust and value, Unilever’s Brand Equity Score™ reflects solid fundamentals with under-leveraged storytelling. Innovation and reputation are steady, while community and ESG outcomes remain under-amplified in earned media.

This BES snapshot outlines how Unilever can regain share of mind by pairing portfolio innovation with clear, repeated proof on sustainability, nutrition, and local impact.

— MeasuredI/O BES Insights Team

Dimension Unilever Score Category Leader Gap
Innovation 75.6 Kellogg’s – 87.1 –11.5
Trust 74.2 Kellogg’s – 88.3 –14.1
Perception 74.9 Kellogg’s – 88.0 –13.1
Reputation 74.7 Kellogg’s – 87.9 –13.2
Composite 76.1 89.4 –13.3 avg
    = Critical Gap (30+ pts)     |         = Moderate Gap (15–30 pts)

Quantitative Lens — Unilever (Q2 2025)

Unilever shows moderate awareness with a downward trend, and a large neutral middle on trust and value. Advocacy is modest and volatile; usage skews low versus peers, indicating headroom if the brand can clarify proof on health, sustainability, and value.

Metric Score Insight
Awareness56%Down from ~59% to low-50s across Q2
Favorability31%High neutrality; emotional connection underdeveloped
Trust Index28%~62% “don’t know”; need clear sustainability & quality proof
Perceived Value26%Value unclear for neutrals; reinforce affordability & efficacy
Brand Advocacy Index™+17NPS avg 16–17; weekly range 9–36

Brand Alignment Gap Index™ (BAGI™)

Moderate Gaps observed. Survey signals call for trust/value proof, while earned media skews toward corporate and product headlines. Increase cadence of concrete sustainability, nutrition, and community outcomes to convert the neutral middle.

Moderate alignment — amplify proof on responsible sourcing, affordability, and local impact

Qualitative Lens — Unilever (Earned Media Signals, Q2 2025)

Earned media centers on portfolio moves, product refreshes, and sustainability commitments; however, consistent U.S.-specific execution stories are sparse. Low overall buzz indicates an opportunity for always-on, proof-led storytelling.

Category Media Narrative Equity Impact
Innovation Product/pack updates; reformulations; brand portfolio news Positive but intermittent; needs sustained cadence
Trust & Ethics Sustainability pledges, sourcing commitments Fragmented coverage; add third-party validation & outcomes
Corporate Culture Global scale, brand heritage Stabilizes reputation; limited human storytelling
Community Impact Localized programs and philanthropy Humanizes the brand; under-leveraged in earned

Low-to-moderate buzz; prioritize always-on, proof-led narratives to build salience


Brand Equity Opportunity – Unilever

What to Leverage:

  • Global brand heritage and portfolio breadth across personal care and foods.
  • Innovation (≈75.6) supported by reformulations and packaging updates.
  • Reputation (≈74.7) steady; room to humanize with employee and community stories.

What to Watch:

  • Awareness softening (56%) with high neutrality on trust/value (~62% “don’t know”).
  • NPS modest and volatile (avg 16–17; range 9–36) sensitive to category news.
  • ESG/community outcomes under-amplified relative to corporate/product headlines.

Recommended Strategic Focus:
Convert the neutral middle with repeatable, third-party-backed outcomes on sustainability, sourcing, and affordability; scale U.S.-specific community proof; keep a steady drumbeat of product/pack innovation tied to wellness and value.

The Public Signal Gap Index™ (PSGI™) compares what the public thinks (survey data) with what the media says (earned media signals). This diagnostic highlights alignment—or misalignment—across trust, innovation, reputation, and perception.

BES Dimension Survey Signal Media Signal Risk Level
Trust 28% trust Limited mainstream proof on quality/sourcing; pledges over outcomes Moderate
Innovation 76 score Product/pack and reformulation stories covered intermittently Low
Reputation 75 score Heritage stabilizes tone; needs more human, U.S.-specific proof Low
Perception 75 score Corporate/product headlines outweigh community outcomes Moderate

PSGI™ compares public perception signals with earned media sentiment to detect potential brand alignment risks.
Moderate = Opportunity to realign trust/perception narratives
Low = Public signal and media narrative in alignment

Mars, Inc.

Mars, Inc. has powerful sub-brands, but the masterbrand signal is under-scaled in the U.S.

With moderate BES driven by low awareness and high neutrality, Mars’ opportunity is to convert latent goodwill from beloved products (M&M’s, Snickers, Pedigree) into masterbrand equity. Trust and perception improve when proof on quality, responsibility, and community is made salient and frequent.

This BES snapshot outlines how Mars can lift equity by unifying portfolio storytelling, elevating proof on sourcing and pet/wellness leadership, and sustaining always-on local impact visibility.

— MeasuredI/O BES Insights Team

Dimension Mars, Inc. Score Category Leader Gap
Innovation 72.0 Kellogg’s – 87.1 –15.1
Trust 71.5 Kellogg’s – 88.3 –16.8
Perception 73.0 Kellogg’s – 88.0 –15.0
Reputation 73.1 Kellogg’s – 87.9 –14.8
Composite 73.4 89.4 –16.0 avg
    = Critical Gap (30+ pts)     |         = Moderate Gap (15–30 pts)

Quantitative Lens — Mars, Inc. (Q2 2025)

Mars’ quantitative profile shows a constrained masterbrand footprint: moderate awareness, low favorability intensity, and large “don’t know” cohorts on trust and value. Advocacy is modest and volatile; non-usage is high despite strong product-level familiarity.

Metric Score Insight
Awareness62%Masterbrand underrecognized vs. sub-brands
Favorability40%Large neutral/unknown segment to convert
Trust Index33%57% “don’t know” — need salient quality/provenance proof
Perceived Value39%54% unsure — clarify affordability & benefits
Brand Advocacy Index™+19NPS avg 19; weekly range 0–46 (sensitive to news)

Brand Alignment Gap Index™ (BAGI™)

Moderate Gaps observed. Survey signals call for clearer trust/value proof; earned media volume is low and skews to product moments, leaving sourcing, pet/wellness leadership, and community outcomes under-amplified at the masterbrand level.

Moderate alignment — scale masterbrand proof (quality, sourcing, pet/wellness) beyond product stories

Qualitative Lens — Mars, Inc. (Earned Media Signals, Q2 2025)

Coverage clusters around confectionery and pet-care product news with intermittent corporate stories. Community and sustainability outcomes appear, but cadence is irregular; overall share-of-voice is low versus peer megabrands.

Category Media Narrative Equity Impact
Innovation Flavor/format launches; pet nutrition updates Positive lift; limited at masterbrand level
Trust & Ethics Sourcing, responsible marketing, animal wellness Mixed visibility; benefit from third-party validation
Corporate Culture Family ownership; values-led messaging Stabilizes reputation; needs U.S.-specific proof
Community Impact Philanthropy and local partnerships Humanizing when present; cadence inconsistent

Low overall SOV; increase steady drumbeat on responsibility and pet/wellness leadership


Brand Equity Opportunity – Mars, Inc.

What to Leverage:

  • Beloved sub-brands in confectionery and pet care drive latent goodwill.
  • Reputation (≈73.1) supported by values-led positioning and heritage.
  • Innovation (≈72.0) via flavor/format refreshes and pet nutrition R&D.

What to Watch:

  • Awareness (62%) and favorability (40%) trail peers; large undecided cohorts.
  • NPS volatility (0–46 weekly; avg +19) signals sensitivity to headlines.
  • Limited, uneven earned media cadence at the masterbrand level.

Recommended Strategic Focus:
Elevate the masterbrand by linking sub-brand love to Mars’ responsibility story (sourcing, animal wellness, sustainability). Run an always-on proof program with third-party validations and local impact to convert the neutral middle and stabilize advocacy.

The Public Signal Gap Index™ (PSGI™) compares what the public thinks (survey data) with what the media says (earned media signals). This diagnostic highlights alignment—or misalignment—across trust, innovation, reputation, and perception.

BES Dimension Survey Signal Media Signal Risk Level
Trust 33% trust Responsible sourcing & animal wellness stories intermittent Moderate
Innovation 72 score Product refreshes covered; masterbrand innovation underplayed Low
Reputation 73 score Values-led heritage stabilizes tone when featured Low
Perception 73 score Low SOV; product-centric coverage outweighs responsibility themes Moderate

PSGI™ compares public perception signals with earned media sentiment to detect potential brand alignment risks.
Moderate = Opportunity to realign trust/perception narratives
Low = Public signal and media narrative in alignment

Mondelez International

Mondelez International manages a powerhouse portfolio, but the masterbrand remains invisible to most U.S. consumers.

With the lowest awareness and BES in the category, Mondelez’s challenge is converting brand-level neutrality into advocacy by linking flagship products (Oreo, Ritz, Trident) to corporate values, innovation, and community impact.

This BES snapshot outlines how Mondelez can use masterbrand marketing and proof-led storytelling to scale trust, perception, and relevance across consumer segments.

— MeasuredI/O BES Insights Team

Dimension Mondelez Score Category Leader Gap
Innovation 70.0 Kellogg’s – 87.1 –17.1
Trust 69.8 Kellogg’s – 88.3 –18.5
Perception 71.0 Kellogg’s – 88.0 –17.0
Reputation 71.2 Kellogg’s – 87.9 –16.7
Composite 71.2 89.4 –18.2 avg
    = Critical Gap (30+ pts)     |         = Moderate Gap (15–30 pts)

Quantitative Lens — Mondelez International (Q2 2025)

Mondelez’s survey metrics reveal the weakest masterbrand presence in the set: low awareness, minimal favorability, and high neutrality in trust and value. NPS is low and unstable; usage is sparse despite the ubiquity of flagship products.

Metric Score Insight
Awareness31%Majority unaware of corporate identity
Favorability14%Neutrality dominates; low active preference
Trust Index15%Nearly 80% “don’t know”
Perceived Value16%High uncertainty; product loyalty not tied to corporate brand
Brand Advocacy Index™+10NPS avg 10–11; weekly –4 to 24

Brand Alignment Gap Index™ (BAGI™)

Moderate Gaps observed. Weak masterbrand familiarity contrasts with strong product brands; earned media rarely unites them under a corporate story, limiting trust and perception lift.

Moderate alignment — product brands resonate; corporate brand narrative absent

Qualitative Lens — Mondelez International (Earned Media Signals, Q2 2025)

Coverage focuses on product launches and seasonal marketing for Oreo, Ritz, and Cadbury. Corporate-level narratives on sustainability, ethics, or community impact are rare, creating a gap between consumer experiences with products and perceptions of the parent company.

Category Media Narrative Equity Impact
Innovation Flavor/pack refreshes, seasonal promos Positive at product level; little corporate halo
Trust & Ethics Occasional sustainability mentions Too sporadic to shift trust scores
Corporate Culture Global scale; limited U.S.-targeted proof Neutral to low impact on reputation
Community Impact Minimal corporate-branded coverage Opportunity to connect product affinity to local good

Unite product brand strength under a clear masterbrand purpose story


Brand Equity Opportunity – Mondelez International

What to Leverage:

  • Flagship products (Oreo, Ritz, Cadbury) with strong loyalty and recognition.
  • Innovation (≈70.0) at product level sustains category competitiveness.
  • Global scale and resources to activate masterbrand storytelling.

What to Watch:

  • Low awareness (31%) and favorability (14%) for corporate brand.
  • Trust (15%) and value (16%) scores hampered by high neutrality.
  • NPS volatility and low corporate-level share of voice.

Recommended Strategic Focus:
Integrate masterbrand into product marketing; create campaigns that link product love to corporate values, sustainability, and community impact to build trust and shift perception.

The Public Signal Gap Index™ (PSGI™) compares what the public thinks (survey data) with what the media says (earned media signals). This diagnostic highlights alignment—or misalignment—across trust, innovation, reputation, and perception.

BES Dimension Survey Signal Media Signal Risk Level
Trust 15% trust Rare corporate sustainability mentions Moderate
Innovation 70 score Product refreshes well-covered; corporate absent Low
Reputation 71 score Little corporate narrative; mostly product halo Low
Perception 71 score Product-focused media outweighs corporate values Moderate

PSGI™ compares public perception signals with earned media sentiment to detect potential brand alignment risks.
Moderate = Opportunity to realign trust/perception narratives
Low = Public signal and media narrative in alignment

Brand Equity Score™ reflects publicly available signals captured via Morning Consult (quantitative survey indicators) and Meltwater (earned media analytics), combined with MeasuredI/O’s proprietary scoring methodology. All trademarks and brand names are the property of their respective owners. This analysis is interpretive and for informational purposes only.

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